WOTAN Reporting and Documentation

SLA-Reporting

Proof of availability reports based on defined SLAs (Service Level Agreements)

EndtoEnd Reporting

Reports about EndtoEnd-Applications including charts and long-term-recording

KPI Key Performance Indicators

SLA-key figures (charts)

Report Scheduler

Automatic generation of repeatedly required SLA-reports

Role-based Reporting

Reports can be provided in different formats (HTML, CSV or PDF) according to defined roles (supports different access permission)

SLA-Guard

Early-warning system in case of non-compliance to defined SLAs

Configuration reports / Visualisation generator

Configuration reports are presented as PDF documents. Customization possible through Logo (Corporate Identity), free text and integration of already existing PDF documents (prologue/introduction)

Automated configuration history

Each change in configuration and the alerting plan is documented in an archive, which at any time can be produced into a report (Transparency and audability of the monitoring configuration -> Auditors)

Wotan-Monitor Wiki

During the configuration of the monitor (monitored components) automatically a transition into the integrated WIKI database takes place. Customization with individual documents and the known functions of Wikipedia are available (individual documentation, links, uploads, release audability, ...

Maintenance Manuals

Regardless of the automatic transition into the Wiki, Wotan Wiki can additionally be used to create and keep several Maintenance Manuals

BCM Business Continuity Management

The objective of the BCM System is to ensure business continuance under a crisis or at least under unpredictable aggravated conditions.

Emergency case manual

A key aspect is the process description. The process contains information which is required for the successful recovery of function areas in case of an emergency. This can be organisational as well as technical tasks.