Availability and performance monitoring of websites and online applications

• "Oh well, if this online shop is not available, then I simply have to order it at the XYZ-shop!"
• "Sigh, during that period I could have processed 3 more orders..."
• "Oh dear! When the online rate information is already so slow, how fast can then be their remaining services?"

Countless times those or similar sentences are thought or expressed. Lack of availability or bad response time behaviour of webpages or online applications are the reason for this - from an internal or external customers point of view.

But seriously, when the customer recognizes this problem it is already to late. The next online shop is just a click away. Time wasted in front of the screen with waiting is past retrieval gone.

You would like to react pro-active and improve the Quality of Service for your external and internal customers?

Then you need information about

• Availability,
• reachability,
• amount of time for single process steps and
• the duration for the onlie-process as a whole.

Here WOTAN Web-Roboter comes into play!!

You create your own web-/onlinetests and have the overview.

WOTAN Web-Roboter monitors the whole online-process via defined steps and a cross all systems – again and again – whenever you want:

• YES, webpage is available – YES, the process is available - – YES, the response time behaviour is good!
• NO? Active information and alerting when thresholds are exceeded allow fast and pro-active action!

Examples of usage of WOTAN Web-Roboter:

• An insurance company monitors with WOTAN availability and reachability of the web portal for its insurance brokers. This portal includes retirement planning calculations for prospects.
• A bank monitors with WOTAN its telebanking portal.
• An energy utility monitors with WOTAN its portal for online price information.
• A trading company monitors the duration of its order entries, starting with opening the internal webpage until logging out.

With WOTAN you can proof evidence of availability and QoS (Quality of Service) of services whatsoever.

WOTAN Cockpit

The WOTAN Cockpit-function offers a clear view over the performance. Exceeding thresholds which possibly can result in a breach of SLAs can automatically set off the alarm via email or SMS. The comprehensive capabilities of the enterprise-wide monitoring and alerting solution WOTAN are available for this.